Frequently asked Questions
QUESTIONS AND ANSWERS
What is a Username and what do I need this?
The member is personally selected nickname that identifies you in our auction house and is designed to protect your privacy.
What does the registration cost
The registration in our auction house is free for you.
What should I do if I did not receive confirmation email after registration?
If you have received a confirmation email, then please try to register again here. Normally, you should receive your confirmation within 24 hours. Note: The confirmation e-mail will be sent to the email address provided at registration.
If you do not receive mail within 24 hours, then please contact us.
I forgot my password! What should I do?
Let us send your password!
You need just forgot during Login Password? click, enter your e-mail address that you provided at registration and you will receive your password via e-mail home.
My email address has changed, I have to register again?
not re-register. To change your email address, go to your member and click on my profile and there you can change all your data.
How is sold?
1. You have to be with us in order to sell products in an auction to registered member.
Registration is free and without obligations. Please note that the operator of that system when using certain freemail providers have the opportunity to refuse participation.
2. Prepare the next following information:
Your description of the item you want to auction off
Your product images - these can be stored on your hard disk or are on a domain.
Specify which category your auction to appear.
3. Click on Sell. You'll come to Sell Form. Fill in all required fields, and then start your auction.
Note: Please remember that the setting of the sale is partly chargeable! more Learn more at fees.
What sales opportunities are there?
In our system, you can offer your products or services in three different ways.
In a standard auction bidding an item at a starting price even chosen for a specific period. Users can place bids on this offer, at the end of the term of this auction wins the bidder with the highest bid.
Standard Auction with Buy It Now:
A standard auction as described above, but can also define a Buy It Now price at the start of the auction the seller. depending on the setting - - As long as the auction not bid or the reserve price has not been reached, a user can decide the auction immediately by buying to the defined by the seller price in his favor.
In a Dutch auction bidding multiple identical items in one auction at a starting price even chosen for a period. The seller shall in addition to standard sales the number of products offered. Tenderers give each of the desired number of items from your bids at the minimum price or above. After the auction ends, the highest bidder will receive their auctioned item to the amount of the lowest successful bid.
Sale at a fixed price:
In our system, you can get a product without the auction property, thus offering tantamount to a shop or market at a specified price by the seller. Users can purchase the offered price this product then without bidding.
In addition, we have for collectors or retailers even an online exchange, where you also have the option to swap goods.
How does a Dutch auction?
Several buyers at an auction!
In Dutch auctions, the seller has several identical items up for auction. The seller sets the minimum price (the starting bid) and returns the number of items offered at. Tenderers give each of the desired number of items from your bids at the minimum price or above. After the auction ends, the highest bidder will receive their auctioned item to the amount of the lowest successful bid.
How and what do I change later on my auction?
The following options are available:
Title, description, or photos: These points can be changed as long as no bids were submitted. Logging, you and go on sale there are all current auctions.
Once a bid has been placed, you can not change anything, with the following exception: you can add something to your description, or to add additional images.
How does a Buy It Now auction?
Bidding or buying!
You have at your auctions the opportunity to publish articles in addition with a Buy It Now price This means that if an interested party would like to have your item immediately and in any event, that it can then buy the product offered immediately at the indicated price.
Who do you see as an interested party such a Buy It Now items, then you can get him to the time shown price immediately. The auction is closed immediately after purchase. The Buy It Now option disappears once a bid reached the purchase price.
Why Buy It?
Advantages for the seller:
Product can be sold quickly
sell more products in shorter periods of time
Potential buyers can purchase your items faster.
Benefits for the buyer.
No waiting until the end of the auction.
Supermarket as in a shop or market.
You have the choice between buying and bidding!
How do I recognize a Buy It Now auction? It's simple: On Now icon at the auction.
What is a private auction?
Privacy for bidding!
Would you like to enable bidders, for your products to provide anonymous? When you perform a private auction, the member names of the tenderers are not displayed. After the auction ends, the buyer of the article only you, the seller, known.
An auction should only be carried out as a private auction, if there are specific grounds for keeping, for example, not to bring bidders and buyers in embarrassment.
Bidding and Buying
How to bid?
1. You must be registered at eKauf Switzerland to sell items in an auction can. Registration is free. Please note that the operator of that system when using certain freemail providers have the opportunity to refuse participation.
2. Go to the auction for which you want to offer.
3. Enter your maximum bid a bottom on the auction page. Then click bid preview and then click Bestätigen.Bitte remember if you place a bid and win this auction, please go a legally valid purchase contract a so bid only if you have the intention to purchase this product.
4. Enter your user name and password and click Add to bid. That was all. You now have a bidding successfully submitted.
How safe is the auction house eKauf Switzerland
The auction house eKauf Switzerland is one of the safest in the German Internet.Nach logging all your data will be stored by us on the server, by entering a PIN data stored Registrations are also the only we receive.